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Sharing our knowledge, experience and insight to inspire and inform.

  • A group of users give feedback on a website design on a large screen

    User research will be the most important part of your digital build

    René Morency 17/11/2021

    When we start working on a new project with a client, we often find they already have a strong idea…

  • what is a backlog header image

    What is a product backlog and how does it work?

    Paul Tyson 20/10/2021

    An important element of any agile development project is the backlog. Most people who’ve worked on or near a software…

  • MVP logo

    Don’t run before you can walk: the benefits of an MVP build

    René Morency 17/09/2021

    Establishing a minimal viable product (MVP), getting it to market, and then building on it through a series of iterative…

  • Design sprint 2.0 on post it notes

    Design Sprint 2.0: UX design’s new best friend

    René Morency 19/05/2020

    The hardest part of turning a good idea into an actual digital product is getting started. Starting means confronting problems,…

  • A man works from home on his sofa with a laptop

    How to work from home: advice from a team of full-time home workers

    John Beck 31/03/2020

    Thanks to COVID-19, all around the world millions of people are learning the new skill of how to work from…

  • Stickers saying 'I Voted' on them are scattered on a table

    How bad app QA derailed the US presidential primary

    Paul Tyson 24/02/2020

    Quality assurance (QA) testing of a digital product is, unquestionably, not glamourous. I doubt you’ve ever seen the phrase ‘I…

  • A team taking part in a design thinking process

    5 steps to design thinking nirvana

    John Beck 13/01/2020

    I’m sure you’ve heard about design thinking – it’s a well-established framework, and more industries than ever are using it…

  • numerous hard construction hats sit on some shelves

    Digital product development: should you build or buy your services?

    René Morency 02/12/2019

    So, you’ve got an idea for a digital product. It could be anything; a mobile app, an enterprise service platform,…

  • St Basils Cathedral in Moscow in the sunshine

    The power of the MoSCoW method

    René Morency 04/11/2019

    We work on a huge variety of digital projects, and we’ll often tailor our approach towards the kind of product…

  • A team takes part in an ideation session on a whiteboard as part of design thinking

    Design thinking

    John Beck 06/08/2019

    Coming up with an initial idea is easy, right? But how are you meant to know which ideas have real…

  • two member of the browser team take part in a MoSCoW process

    Scope creep (and why it’s not as evil as you think)

    Erin Brownbill 21/05/2019

    Scope creep is demonised in the world of digital project management; it’s seen as an enemy to or guard against…

  • A car is on fie on an empty street in the rain

    Hertz, Accenture, and the website blame game

    James Blizzard 30/04/2019

    It was widely reported last week that Hertz filed a lawsuit against the multi-national consulting and outsourcing firm Accenture, charging…

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