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Sharing our knowledge, experience and insight to inspire and inform.

  • user expereince design transport focus

    Improving user experience with the UK’s transport watchdog

    René Morency 15/08/2016

    After expanding to represent the UK’s road users as well as rail, tram and bus passengers, Britain’s independent transport watchdog,…

  • Browser Passenger Focus Responsive Site of the month net magazine

    Transport Focus named Responsive Site of the Month by .net Magazine

    Oliver Creswell 28/09/2012

    So, quite a lot of our attention of late has been centred around Transport Focus (previously named Passenger Focus), and with good…

  • A researcher maps out user journeys on a whiteboard as part of a UX exercise

    Designing Transport Focus

    David Bushell 10/07/2012

    Transport Focus (previously named Passenger Focus) came to Browser with a need to ease their administrative overhead while making the research they produce…

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